Read this while you take your coffee break
“Continuous improvement is better than delayed perfection.”
“ So keep your improvement efforts small but continuous. Don’t wait for the perfect leap. A small step forward is sometimes better. ” – Mark Twain
“Lean is about constant ticking, not occasional kicking.”
“ So again, improvements can be incremental, but continuous. Here. persistence is key ! Dripping water hollows out stone, not through force, but through persistence” – Alex Miller, Professor of Management at The University of Tennessee.
“It’s not about being the best. It’s about being better than you were yesterday.”
“ So please don’t worry too much about precise apple-to-apple benchmarking in your industry. Simply benchmark against yourself…. against last year’s performance. Just be better than you were yesterday ! ” – Unknown
“Your most unhappy customers are your greatest source of learning.”
“ Their feedback is a gold mine. Dig into it ! Come up with an improvement action.” – Bill Gates
“Any organization is only as strong as its weakest link. Be strongest in managing your weakest link.”
“ It’s a chain. Your departments & teams form the links together. Your weakest link will stop the smooth flow of value. Wherever the flow is constrained, put your greatest efforts there. Be strongest in managing your weakest link.” – Eliyahu Goldratt
